Terms and Conditions

NECC POLICY

If you are a registered user of necc-controls.com, upon logging on your internet orders of $300 or more qualify for FREE UPS ground shipment within the contiguous United States. All internet orders of less than $300 will be charged $15.00 for shipping & handling. Orders from non-registered purchasers will be billed for shipping, regardless of the order amount. To register, please click here. National Energy Control Corporation’s policy restricts any invoices less than $25.00 before shipping and handling charges. If the items you wish to purchase total less than $25.00, you will be billed $25.00 plus shipping and handling as a minimum invoice. Please insure that you’ve added all items and quantities you need before checking out. By clicking the accept button you agree to all terms and conditions as stated herein. To return to your shopping cart click the return button.

We do not accept credit card payment for shipment to foreign countries. For off-shore orders, please consult with your NECC support team as to payment terms.

National Energy Control Corporation warrants all of the products we sell in concert with the original equipment manufacturer’s warranty policies.

Our shipping method for all website orders is UPS Ground Service. If you require shipping via other method, please call us at 800-227-9800 to place your order.

NECC Merchandise Return Policies & Procedures

National Energy Control Corporation strives to ensure that you receive exactly what you’ve ordered in new and working condition. We honor all of the product warranties prescribed by the many manufacturers that we represent. Our industry prescribes certain standard practices regarding the handling and crediting related to product returns and warranty issues. Here is a list of the standard practices that our industry prescribes:

1. You must obtain an RMA (return merchandise authorization) number by calling our Customer Service Department, prior to returning anything.

2. Items returned for credit must be new, unused and in their original packaging. The packaging must not be damaged in any way.

3. ADVANCED WARRANTY REPLACEMENTS may be purchased, but credit is not given for the original purchase until the manufacturer verifies that the original part qualifies for credit due to defect and/or fault of the manufacturer. The original part must be returned to us within the time prescribed by the manufacturer, for the purpose of manufacturer’s inspection of the item. All interrogatories from the manufacturer describing the failure of the part must be answered to the manufacturer’s satisfaction.

Once you have acquired an RMA number from us, the related products may be sent to:

NECC / RMA DEPT

312 Darby Road

Havertown, PA 19083

PLEASE NOTE: DO NOT SEND ANY ITEMS WITHOUT AN RMA NUMBER.

CREDIT WILL NOT BE ISSUED FOR ANY ITEMS RETURNED WITHOUT AN RMA NUMBER.